The Missing Link to Organisational Success: A Conversation with Jamie Smart
What if the biggest breakthroughs in business performance, leadership, and wellbeing don’t come from working harder, but from less on the mind?
In this episode, I sit down with Sunday Times best-selling author Jamie Smart, the man who trained me in Clarity coaching and helped shape how I now work with leaders and organisations.
Jamie has coached CEOs, sales teams, and leadership teams around the world, helping them achieve extraordinary results—not through new strategies, but through deeper Clarity.
What Is Clarity—and Why Does It Matter in the Workplace?
At the heart of this conversation is the idea that Clarity is our natural state. It's not something we need to learn, cultivate, or earn. It’s what remains when the mental noise settles. And in a world full of constant stimulation, information overload, and workplace stress, this Clarity is the missing piece.
Jamie explains how Clarity directly impacts performance, sales, leadership presence, and employee engagement—because when our minds are clear, we make better decisions, listen more deeply, and connect with the innate wisdom within us.
This isn’t a theory. It’s backed by results. In organisations where Jamie has introduced Clarity, teams have reported increases in revenue, productivity, and trust, often without making any external changes.
The Big Outside-In Mistake
Just like in my interviews with Dr Amy Johnson, Dr Giles Croft, and our episode on The Snow Globe Analogy, Jamie and I discuss the outside-in misunderstanding—the belief that our stress, overwhelm, or burnout is caused by our environment or job.
We unpack how this misunderstanding leads to constant firefighting, stress management training that never sticks, and leaders trying to control what’s outside instead of recognising what’s happening within.
The truth is, resilience is not something you build—it’s something you already have. The more we see through the illusion that our experience is coming from our inbox, our line manager, or the latest restructuring project, the more access we gain to our natural state of peace, wellbeing, and clarity.
Subtractive Psychology: Why Less Is More
Most mental health and resilience training is additive. More tools, more techniques, more frameworks.
But Clarity works the other way. It’s subtractive. Rather than adding more to the mind, it takes things off it. When the mind quiets down, so much becomes available: better ideas, deeper insight, more presence.
This subtractive approach is at the core of our mental health training for managers and company wellbeing programmes. We don’t train leaders to fix their teams—we help them access the state of mind that allows them to truly lead.
Listening: The Underestimated Superpower
One of the most powerful moments in our conversation is when Jamie shares that a one percent increase in listening leads to a thousand percent increase in impact. Listening isn’t passive. It’s one of the most transformative leadership skills—and it's one that begins with a settled, clear mind.
We explore how listening, both to your people and your customers, becomes exponentially more impactful when it’s not clouded by your own stress, assumptions, or agenda. This is especially critical for HR professionals and senior leaders navigating change, conflict, and employee wellbeing.
From Insight to Impact
This conversation isn’t about theory—it’s about creating results. Jamie and I both share how Clarity has helped individuals break lifelong habits, teams exceed targets, and leaders rediscover their love for the job.
Whether you’re leading a business, heading up HR, or responsible for culture and engagement, the real transformation doesn’t come from more effort. It comes from insight.
Related Podcast Episodes to Explore
🎧 The Snow Globe Analogy: Understanding the Mind
🎧 Why Work-Related Stress Doesn’t Exist – with Dr Giles Croft
🎧 Breaking Free from Habits and Addictions – with Dr Amy Johnson
Ready to Lead from Clarity, Not Chaos?
If you're looking to transform your employee wellbeing, improve performance, and elevate leadership—without adding more to your people’s plates—then you're ready for a different conversation.
📩 Book a free consultation to explore how Clarity-based wellbeing training can transform your organisation:
Or get in touch at [email protected]
