Resilience; The capacity to recover quickly from difficulties; toughness

According to the Oxford English dictionary, resilience is the capacity to recover quickly from difficulties. In business terms, what does that actually mean?

Many savvy organisations are beginning to turn their attention to the concept of resilience training for employees as a means to reduce or manage absence proactively in the workplace and enhance employee performance.

Over recent years and particularly in the face of challenging economic times, organisations have started to make the link that resilient employees perform better, have greater sustained energy and the ability to bounce back far quicker than those who are less resilient, stressed and unable to cope with setbacks or change.

Resilient employees are able to “roll with the punches” and adapt to adversity without lasting difficulties; less resilient employees have a harder time with stress and life changes, both major and minor. When employees have the knowledge and skills required to be more resilient on a physical, emotional and mental level, they perform at an enhanced level.

A workforce characterised by low resilience levels often demonstrates higher than average levels of absence, challenges with presenteeism and lower levels of morale and employee engagement, team building and cognition. Growing research suggests that organisations faced with this in the workplace are more likely to see a decline in competitive advantage, market share and profitability.

Resilient individuals make resilient employees. The ability of resilient employees to stay motivated, control stress and enjoy life translates into bottom line results.

Harvard Business School reviewed what was key in order for organisations to move forward and grow successfully. The four key factors were;

  • Empathy
  • Perspective Taking
  • Rapport
  • Cooperation

Even low levels of stress rob an individual of the ability to do any of these because of the physiological impact on the mind and body.  Therefore, for organisations to not only survive but move forward, providing employees with the knowledge, skills and tools to develop and maintain resilience is a key investment.

Would you like to know more about how resilience training can help to transform your workforce? Contact us today and find out how we can help support you to create a workforce fit for the future.