Privacy Policy

Privacy Policy

The Mind Solution is committed to protecting your privacy as an organisation and that of your employees. When you use this website we take measures to ensure your information is private and secure.

The information we collect

To better serve our clients and improve our website, we may collect the following information:

• Contact information
• Business details
• Browser cookies

The information may be used to measure data in the form of web activity, produce internal records or to improve and tailor our services.

Digital and manual information

As a training provider, we do not collect personal data about your employees. We do not hold delegate lists electronically or manually. Any training evaluation forms are completely anonymous and do not include personal data.

Any surveys that are carried out within organisations internally through platforms such as survey monkey are again completely anonymous.

Where any 1 to 1 work is provided to an employee in the form of coaching or therapy we will take note of the name of the employee and their contact details. During the session, manual notes will be taken of the employee’s medical history and/or personal history as provided by them. This information is only used by the person conducting the session as an aid to working with that employee, and will not be used for any other purpose, unless required to be shared by law. Any notes taken during the sessions are stored in a locked filing cabinet. These notes and records are kept for 7 years, after which time they are securely destroyed.


Information you submit via is secure and is never shared to a third party unless as authorised by law.

Browser cookies

As a service provider in the b-to-b arena we use cookies (not the eating variety) in order to improve your user experience and allow us to monitor interaction with our website. Whether you are reviewing our services on line, reading the blogs or watching videos on The Mind Solution, we use cookies and Google Analytics to track data and help us improve our services and provide you with a better user experience.

Links to other sites

The world of wellbeing is a vast one and therefore you will find our website contains links to other external websites. Privacy policies on these sites may vary and, as such, we are not responsible for the content or privacy policies of these sites.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our website. As a result, you should visit this page periodically to keep up to date with changes.

Data Protection Act 1998 and GDPR

The Mind Solution is fully compliant with the Data Protection Act 1998 and GDPR.